Terms and Conditions

TERMS AND CONDITIONS OF SERVICES, PRIVACY AND SECURITY POLICIES

  1. Care and Coordination of Services
  • Information and coordination of services is provided by appointment only, by phone call or 30-minute video call. Fees may apply.
  • We do not respond to or manage service requests using messaging applications.
  • To request our services, the customer must identify themselves by means of valid documentation.
  • You are required to complete the internal application form and service agreement in support of the application.
  1. Contracting and Scope of Services
  • All persons who contact or contract our services, whether online, through mobile services, or in person, are subject to these Terms and Conditions.
  • All of our services are subject to the requirements, costs, and administrative charges applicable to the service requested.
  • Services are contracted exclusively in Gaithersburg, Maryland.
  • Our services are subject to legal requirements and conditions and may be subject to changes in requirements, procedures, or costs related to the requested service as determined by the applicable authorities.
  • We have an anti-fraud policy: Any attempt at fraud or deception will be reported to the relevant authorities immediately.
  1. Customer’s Responsibility
  • The customer is responsible for the truthfulness, accuracy, and legality of the documents and information provided.
  • Any information provided by the customer will be used at their own risk.
  • The identity documents presented to obtain our services must have been legally obtained.
  • All payments must come from legally obtained funds.
  • The customer may not hire our services for the purpose of circumventing, evading, or deceiving the authorities of the United States, any other country, or International Integrated Services MD LLC.
  1. Translation, Forms and Document Preparation
  • Translations, filling out forms, and preparing translated documents will be done in English using the information provided by the client in Spanish, where applicable.
  • The information provided by the customer will be placed in the corresponding spaces of each form or document.
  • The customer is responsible for the information provided for such documents and forms.
  • International Integrated Services MD LLC does not modify information provided by the customer.
  • These services do not include the correction of situations, facts, or circumstances that correspond exclusively to the customer or a competent authority.
  1. Submission and Use of Documents
  • International Integrated Services MD LLC does not determine where, how, or when documents that are notarized, translated, or prepared in accordance with the customer’s instructions must be submitted.
  • The customer is responsible for determining the use and destination of their documents.
  • The validity, acceptance, or effect of a power of attorney, apostille, translation, notarized document, or any other document will depend on the relevant authority, institution, or entity.
  • We do not guarantee results in any procedure, nor do we offer to intervene or represent the customer in any procedure.
  1. Payments, Cancellations and Contracted Services
  • All payments must be made in advance and before starting the contracted service.
  • International Integrated Services MD LLC accepts payments by check, Zelle, credit card, and debit card. Additional costs may apply when using a card. Bad checks will incur a $50.00 penalty.
  • No service requiring prepayment will be initiated until the corresponding payment has been received and can be verified.
  • No documents, translations, transcripts, or contracted work will be delivered while there are outstanding amounts.
  • We do not have a refund policy due to any result dependent on our services.
  • Customers who request a service and subsequently decide to suspend it for reasons beyond our office’s control must cover the costs incurred to meet their request. The suspension or cancellation of a service does not eliminate the obligation to cover the costs already incurred.
  • Customers who fail to pay for contracted services will be responsible for reasonable expenses incurred in collecting amounts owed, in addition to any other appropriate action.
  • Collection Fees and Costs — Failure to Pay: If the customer defaults on payment of any amounts due for contracted services, International Integrated Services MD LLC may exercise appropriate rights and remedies to enforce payment. If the Company is required to take steps to enforce the Terms of Service or recover amounts owed, the customer will be responsible for reasonable attorneys’ fees, court costs, and reasonable collection expenses incurred by the Company, to the extent permitted by law, whether or not a lawsuit is filed.
  1. Special and After-Hours Services
  • Services requested as emergency or urgent services may be subject to additional charges.
  • Services requested outside regular business hours may be subject to additional charges.
  • Services requested at private residences, private facilities, or other locations outside our office may be subject to additional charges.
  • Additional charges will be disclosed to the customer before the service begins, when applicable.
  1. Privacy and Confidentiality
  • The information and documentation provided by our customers is treated as confidential.
  • We do not share or trade personal data, except when there is appropriate authorization or when disclosure is required by law.
  • The customer is not authorized to disclose information, documents, communications, or services on behalf of International Integrated Services MD LLC without prior authorization.
  1. Security, Use of Materials and Communications
  • It is strictly prohibited, without prior written authorization from International Integrated Services MD LLC, to:
  • Use, reproduce, record, distribute, or disseminate images, websites, social networks, logos, or written, digital, or audiovisual materials belonging to the Company.
  • Record conversations, meetings, or ceremonies held in person, by telephone, or through virtual platforms without authorization from the Company.
  • Interfere with or tamper with our website, social media, telephone numbers, or other official channels of communication.
  • Copy or disclose calls, text messages, emails, chats, or other communications made between our office and our customers using digital platforms.
  • These provisions apply both within our facilities and wherever our services are provided.
  1. Breach of Terms
  • Failure to comply with these provisions may result in:
  • Immediate refusal to provide services.
  • Immediate termination of services.
  • The adoption of the corresponding actions in accordance with applicable laws.
  • The claim for corresponding damages, when applicable.
  • The customer acknowledges that International Integrated Services MD LLC and its employees or members are not responsible for the outcome, use, handling, or information provided by the customer with respect to documents notarized, translated, or prepared in accordance with the customer’s instructions.
  1. Disclaimer
  • International Integrated Services MD LLC is not a law firm and does not offer legal or immigration services. We do not provide legal advice or representation of any nature. In the event that legal guidance is required, the customer must consult a duly licensed and authorized professional in the corresponding jurisdiction.
  1. Final Clauses
  • We do not guarantee results in any procedure.
  • We do not alter documents or provide witnesses.
  • Service contracting is exclusive to Gaithersburg, Maryland.
  • Your use of our platforms, social media, and services constitutes acceptance of these Terms and Conditions.
  • Our services are subject to change as applicable requirements and costs change.